Welcome to OkayCoin, a cryptocurrency staking platform. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what Personal Information we collect, why we collect it, how we use and disclose it, your choices, your rights, and how to contact us regarding our privacy practices. By using OkayCoin, you agree to this Privacy Policy. Please note that this policy does not apply to third-party websites, products, or services.

1.Personal Information We Collect

A. Information You Provide Directly:

• Identification Information: This includes your name, email address, phone number, postal address, and government-issued identity documents. We collect this information to verify your identity and to comply with legal requirements.
• Commercial Information: This includes your trading activity, order activity, deposits, withdrawals, and account balances. We collect this information to provide and manage our services.
• Financial Information: This includes your bank account information and routing numbers. We collect this information to facilitate transactions.
• Correspondence: This includes information provided during customer support interactions, including account opening and support requests.
• Biometric Information: This includes scans of your face geometry from identity documents. We collect this information for identity verification.
• Institutional Information: For institutional customers, this includes the institution's legal name, Employer Identification Number (EIN), and proof of legal existence. We collect this information to verify the legitimacy of institutional accounts.

B. Information Collected Automatically:

• Online Identifiers: This includes your IP address and domain name. We collect this information to identify your device and ensure security.
• Device Information: This includes your hardware, operating system, browser, and screen size. We collect this information to optimize your experience on our platform.
• Usage Data: This includes system activity, information related to OkayCoin pages you visit, and clickstream information. We collect this information to understand how you use our services and to improve them.

C. Information Collected from Third Parties:

• Identification Information: This includes your name, email, phone number, and postal address. We collect this information to verify your identity and comply with legal requirements.
• Financial Information: This includes your bank account information and routing numbers. We collect this information to facilitate transactions.
• Transaction Information: This includes public blockchain data. We collect this information to verify transactions and ensure compliance with legal requirements.
• Credit and Fraud Information: This includes credit investigations and fraud detection. We collect this information to protect against fraudulent activities.
• Additional Information: This includes legal obligations, criminal records, or other financial relationships. We collect this information to comply with legal requirements and manage risks.

2.How We Use Your Information

We use your Personal Information for the following purposes:

• Providing Services: To facilitate fiat transfers, staking services, and account management. For example, we need your financial information to process deposits and withdrawals.
• Compliance: To comply with legal and regulatory requirements, including anti-money laundering laws. For instance, we use your identification information to verify your identity as required by law.
• Fraud Prevention: To detect and prevent fraud on your account. This includes monitoring your transactions for suspicious activity.
• Security: To protect the security and integrity of our services. This involves using your device information to ensure your account security.
• Customer Support: To provide assistance when you reach out to our support team. For example, we use your correspondence information to resolve issues and provide support.
• Service Improvement: To understand and improve our services. We analyze usage data to enhance our platform and develop new features.
• Marketing: To market our products and services with your consent. We may contact you with promotions and offers that may interest you.
• Other Business Purposes: As permitted by law and as required to operate our business. This includes using your information for internal audits, data analysis, and research.

3.How We Share Your Information

We do not share your Personal Information with third parties except as described below:

• Service Providers: We may share your information with third-party service providers to provide services such as identity verification, fraud detection, payment processing, customer support, data analytics, and marketing. These providers are bound by strict confidentiality obligations.
• Affiliates: We may share your information with our affiliates to provide you with our services.
• Business Partners: We may share your information with business partners to offer services or related activities.
• Analytics Partners: We may share your information with partners that assist us in performing analytics and measuring service effectiveness.
• Marketing Partners: We may share your information with third parties for marketing and advertising purposes.
• Legal Obligations: We may share your information to comply with legal or regulatory requirements, or to protect against fraud or other illegal activities.
• Corporate Transactions: We may disclose your information in the event of mergers, acquisitions, or similar corporate transactions.
• Professional Advisors: We may share your information with professional advisors, such as legal, accounting, or consulting services, for audits or compliance purposes.
• With Your Consent: We may share your information for any additional purposes with your consent.

4.Cookies

We use cookies and similar technologies to recognize you as a customer, customize our services, and ensure compliance with our security measures. Cookies help us collect information about your use of our platform, including your browsing history and device information. You can manage your cookie preferences through your browser settings.

5.Security

We take reasonable measures to protect your Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include encryption, two-factor authentication, and restricted access to data. Although we strive to protect your information, no security system is foolproof, and we cannot guarantee absolute security.

6.Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your Personal Information. You can also opt out of marketing communications at any time. To exercise your rights, please contact us at [email protected]. We will respond to your requests in accordance with applicable laws.

7.Retention

We retain your Personal Information as long as necessary to provide our services, comply with legal obligations, and for our legitimate business purposes. If you close your account, we may retain your information for purposes such as fraud monitoring, legal compliance, and accounting.

8.International Transfers

Personal Information may be stored and processed in any country where we have operations or engage service providers. We take measures to ensure your information remains protected in accordance with this Privacy Policy. When transferring data internationally, we comply with applicable data protection laws.

9.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this policy indicates when it was last revised. Any changes will become effective when we post the revised policy on our website. Your continued use of OkayCoin after changes are posted means you accept the updated policy.

10.Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]. We are committed to addressing your concerns and providing you with the information you need.

This Privacy Policy ensures that your Personal Information is handled securely and transparently, keeping your privacy as a top priority.